Telecom Satellite Privacy Policy
Our Commitment to Your Privacy
Telecom Satellite is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing address, and IP address. We collect this information when you create an account, subscribe to our services, or contact us for support.
- Non-Personal Information: This includes information that cannot be used to identify you, such as your usage data (e.g., how much data you use), browsing data (e.g., the pages you visit on our website), and device information (e.g., your device type and operating system). We collect this information automatically when you use our services or visit our website.
How We Use Your Information
We use your information to provide, operate, and improve our services, including:
- Provisioning and managing your satellite internet access.
- Sending you important information about your service, such as billing statements and service updates.
- Responding to your inquiries and requests for support.
- Analyzing how you use our services to improve our offerings.
- Sending you promotional communications (with your consent).
Sharing Your Information
We may share your information with third-party service providers who help us operate our business. These service providers are contractually obligated to keep your information confidential and secure.
We will not share your personal information with any third-party for marketing purposes without your consent.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or property of Telecom Satellite or others.
Your Choices
You have choices about how your information is collected and used. You can:
- Access and update your personal information through your online account.
- Opt out of receiving promotional communications from us.
- Request to delete your personal information (subject to certain limitations).
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has under 13 provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us.